Terms and Conditions – McKinney Damage Pros

Terms and Conditions in Our Water Restoration Company

Acceptance of Terms

By using https://mckinneydamagepros.com/, you accept these Terms as they appear on this page. If we update these Terms in the future, the revised version will apply as soon as it is posted. Your continued use of the site after changes means you accept the updated Terms.

If you do not agree, you should stop using the site. These Terms apply to all visitors who use the website or request information about our services. They help set clear expectations for how we operate and what users can expect when interacting with our business online.

Services

McKinney Damage Pros provides restoration and cleanup services for homes and businesses in Mckinney, Texas. Services may include assessments, water and fire cleanup, mold related work, and property repairs. Each job is reviewed on site to confirm scope and limits.

Some tasks may require third party vendors for specialty work. Service availability can vary based on the project, safety conditions, and location. We aim to provide clear communication about what is included in each service. Final options may depend on property conditions, access, and local rules.

Quotes, Billing, and Payment

Estimates describe expected work based on the information available at the time of inspection. Final invoices may differ if hidden conditions, extra tasks, or change orders appear during the job.

Deposits may be requested for certain projects. Acceptable payment methods will be stated in writing. Payments are due as listed on the invoice, and late balances may result in added fees. If you believe there is an error, notify us in writing within a reasonable time so we can review it. Clear and timely communication helps resolve billing concerns.

Insurance and Claims Assistance

We can help gather photos, notes, and documents needed for your insurance claim. This assistance supports your communication with the insurer but does not guarantee approval or payment.

Insurers make independent decisions based on their own rules and assessments. McKinney Damage Pros is not responsible for delays, coverage limits, or denials by your insurer. You remain responsible for all charges unless your insurer pays them directly. We encourage property owners to speak with their adjuster about coverage and claim requirements.

Scheduling, Access, and Site Conditions

We provide scheduling windows so you know when our team plans to arrive. You are responsible for giving safe access to all areas where work is needed, including permissions from landlords or tenants.

Utilities such as electricity and water must be available unless we state otherwise. Hazardous conditions, loose pets, or unsupervised minors may require us to pause work until the area is safe. Severe weather or unsafe structures may also affect scheduling. We will communicate updates as conditions change.

Health and Safety

Our team follows training consistent with IICRC standards. We may use personal protective equipment, containment barriers, negative air machines, or EPA registered disinfectants when needed.

These steps help maintain a safe environment for workers and property occupants. All work is completed in line with local safety rules in Mckinney, Texas. Some safety measures may limit access to certain rooms during the job. We will explain any restrictions so you know what to expect throughout the process.

Customer Responsibilities

Customers should remove valuables when requested and provide honest information about property conditions or past damage. Following safety instructions, drying guidance, and access requests helps reduce delays.

If a concern appears during the job, let us know promptly so we can address it. Customers should also secure pets, maintain clear walkways, and meet any responsibilities listed in the service agreement. Cooperation helps keep the job safe and efficient and supports better project outcomes.

Warranties and Disclaimers

We provide a limited workmanship warranty for completed tasks as stated in our written service agreement. This warranty does not cover wear, preexisting issues, hidden conditions, or damage caused by weather events, water intrusions, or third party actions.

We cannot guarantee outcomes affected by materials, building conditions, or insurer decisions. Except for stated warranties, services are provided as available. We do our best to provide quality work within the limits of the project and property conditions.

Limitation of Liability

To the fullest extent allowed by law, our liability for any claim related to services is limited to the amount you paid for that specific service. We are not responsible for indirect, incidental, or consequential damages such as loss of income, delays, or property disruptions.

These limits apply even if we were informed about the possibility of such losses. Some locations may have different rules, and in those cases, limits apply only to the extent permitted.

Cancellations and Rescheduling

You may cancel or reschedule by giving reasonable notice. Some services may require a fee to cover time, travel, or materials if work has already begun. Emergency work may be handled differently due to safety or property protection needs.

If we must cancel due to unsafe conditions, severe weather, or equipment issues, we will work with you to find the next available time. Clear communication helps reduce delays and avoid unnecessary costs.

Intellectual Property

All text, images, graphics, and marks on this website belong to McKinney Damage Pros or our licensors. You may view the site for personal use, but copying, distributing, or altering content without permission is not allowed.

No part of the site may be reproduced for commercial purposes without written approval. These rules help protect our brand, training materials, and project documentation.

Privacy and Data

Our separate Privacy Policy explains how we collect, use, and protect information. Job photos, notes, and reports may be used for documentation, insurer reviews, or quality control.

We handle information in a responsible manner and only collect what is needed to provide services. You can review our Privacy Policy on the website for more details.

Third Party Links and Tools

From time to time, we may mention external resources or tools. These resources are provided for convenience only. We do not control their content, accuracy, or security.

If you visit or use them, you do so at your own discretion. We are not responsible for issues that arise from these sites or tools.

Changes to These Terms

McKinney Damage Pros may update these Terms when needed. The latest version will appear on this page. Your continued use of https://mckinneydamagepros.com/ after updates means you accept the revised Terms. We encourage users to review this page from time to time.

Governing Law and Dispute Resolution

These Terms are governed by the laws of Mckinney, Texas. If a dispute arises, both sides agree to try to resolve it through good faith discussions before seeking formal action.

If a resolution cannot be reached, the dispute will be handled in the appropriate courts within this location. This approach helps encourage clear communication and fair outcomes.

Contact

For questions about these Terms, you may write to us at:
7300 State Hwy 121 suite 300, McKinney, TX 75070, United States.

Severability and Entire Agreement

If any part of these Terms is found invalid, the remaining sections stay in effect. These Terms form the entire agreement about your use of the website and related services unless another written agreement applies to specific work.

Force Majeure

McKinney Damage Pros is not responsible for delays or failures caused by events beyond reasonable control. Examples include severe weather, power loss, or supply shortages that prevent normal operations.

This page provides general information and is not legal advice.